Novotel York Centre

We like the location, lobby and breakfast, view from the room over the river, we were allowed to leave our bags before checking-in so we could enjoy day of sightseeing, love all the toiletries being from The Ritual brand, which i absolutely love.

Fantastic, friendly and helpful staff meant check in and out was problem free. We stored our bags at the hotel before check in and after check out so we could enjoy the city. The town centre was a ten minute walk from the hotel with views of the river and town walls nearby, local pubs and a Wetherspoons within 5 minute walk but a nice quiet location. The room was large and comfortable with large TV, double bed, sturdy sofa bed (just like a bed, no wobbles), secure lift, mini fridge, good sized bathroom and separate toilet. The pool had good facilities and was bookable in 30 minute slots which was easy to do. Nice and refreshing and there was a sauna too. Beautiful lounge to relax in. The breakfast was well laid out, spacious and stress free. Great range of options available including vegan and gluten free. The professionalism of the approachable staff really made this hotel special.

The location, I was new to the town but managed to get there and back by bus. I am also a nervous traveller but I was able to walk out of the hotel have a fantastic day out , get lost on my way back and still get back safely in the evening. Was amazing .the food at the gourmetbar was a dream the grilled vegetables were incredible 😲, the staff were all very helpful and lovely, I liked the option of the wine in the room good idea. I loved the spa and pool.breakfast had a great selection thank you! I enjoyed my stay so much definitely want to bring my kids with me next time. Also thank you for leaving a york book in the room, it helped me plan my day while I had breakfast excellent idea that! Housekeeping were also excellent. Everything was 10/10 from staff.

The location is on a cal de sac housing estate new builds , a few streets away from the Barbican center where I was going to The decor in the hotel is really lovely very spacious seating area around the bar The dinning and breakfast room is massive with different sections for each thing good selection of cereals fruits ect It hAd a mini fridge for the milk cartons in a base unit and safe in the room which was a surprise The English breakfast had a good selection too

We had a fabulous stay. The bed was super comfortable, the pool and sauna were nice, it was clean and everything we needed was there. Also the staff were friendly and helpful. Great proximity to both station and city centre. Highly recommend and would stay again.